How Real Estate Companies Are Benefitting from Automated Personalized Communication?
Real Estate, being a very unorganized sector, where most of the customer communication is traditional and unstructured. Embrace Focals' Technology and Innovation to scale your Real Estate Business to New Heights.
Run Personalised Promotions
Make it specific. Promote targeted real estate ads to attract relevant customers. Know your customers' preferences and choices to run the targeted email/SMS campaigns.
Show Before You Sell
Boost sales by sending pictures, videos, or links of what you are selling. Send rich media attachments with your email/SMS/WhatsApp promotional campaigns.
Send Automated Reminders
Keep them posted. Send automated alerts when a property matches your customer’s needs or there is a price drop on the sought property.
Build Solid Customer Data Base
Grow your opt-in database. Let your customers send a text, reply to an email, or simply give you a missed call to opt-in for your regular updates and promotional offers.
Provide Seamless Responses
Be quick with your answers. Set automated responses to the general customer queries, such as pricing, location, photos, etc.
Leverage Smart IVR
Greet your customers with a smart IVR that answers their general queries instantaneously. Route the calls to the right department if/when required human interactions.
Measure Marketing ROI
Track all the customer responses with the unique virtual number facility. Know about the number of leads conversion and understand which communication channel works best for you.
Run Automated Customer Surveys
Run quick post-purchase surveys related to product quality, delivery, and purchasing experience. Use a communication mix to get maximum responses and strategize better.